Profile
With over 18 years of experience in enterprise IT environments, I am a passionate IT Engineer with a strong focus on cloud solutions and process automation. In 2023, my Bachelor's working and thinking level (HBO) was formally validated through an independent cognitive e-assessment.
As an engineer, I am known for my thoughtful and meticulous approach; I carefully assess the complex impact of changes in environments with thousands of users before taking action. Furthermore, I am a persistent team player who finds great satisfaction in eliminating repetitive, manual tasks (utilizing PowerShell and the Power Platform), enabling colleagues to work more efficiently and securely.
Availability: 32 - 36 hours per week (4 days)
Languages: Dutch (Native) | English (Excellent) | German (Good speaking and listening skills)
Microsoft 365
Power Automate & PowerApps
Azure
Device Management
PowerShell
Agile / Scrum Master
ITSM / ISO27001
What Others Say
"Tom combines technical depth with a strong eye for automation. He knows how to translate complex processes into smart solutions that immediately save teams time."
- Manager, ASN Bank (Performance Review)
"What sets Tom apart is that he doesn't just manage systems, but actively looks for ways to make processes smarter and more efficient."
- Manager, ASN Bank (Performance Review)
Work Experience
IT Engineer - Productivity 365
ASN Bank (and predecessors) | 's-Hertogenbosch (Hybrid: 3 days remote, 1 day in office) | Jan 2020 - Present
- Automation: Automated manual IT processes using Power Platform and PowerShell, successfully reducing complex IAM processes from several days to a maximum of 30 minutes.
- Security & Compliance (2025): Successful implementation of Bastion365, making the outbound email flow for employees fully NTA 7516 compliant (secure email).
- Migration & Management: Flawless migration of legacy File Clusters to new File Servers (terabytes of data with zero downtime for end-users).
- Agile / Scrum: Fulfilled the Scrum Master role within a multidisciplinary team and facilitated retrospectives to strengthen collaboration and continuous improvement.
IT Engineer - Personal & Location-based Resources
ASN Bank (and predecessors) | 's-Hertogenbosch (Hybrid: 2 days remote, 2 days in office) | Aug 2018 - Dec 2019
- Technical Advice & Consultancy: Served as a technical advisor for the setup of new SNS store concepts. Responsible for translating business requirements into technical feasibility for location-based IT resources (e.g., narrowcasting and workplace systems).
- Mobile Device Management: Responsible for the selection of secure mobile devices (including Samsung Knox). Independently designed, built, and managed the complete BlackBerry MAM infrastructure for the secure distribution of devices.
- Modern Meeting Solutions: Led vendor selection processes for new meeting resources (e.g., Microsoft Teams and video calling), including the full technical configuration and preparation for national rollout.
Citrix Desktop Administrator / Workplace Services
ASN Bank (and predecessors) | 's-Hertogenbosch (Hybrid: 1 day remote, 3 days in office) | Apr 2009 - Aug 2018
- Management, maintenance, and application packaging for a complex virtual desktop environment (Citrix Provisioning) for 6,000 employees.
- Executing large-scale upgrades and ensuring continuity within the highly regulated financial sector.
Other Work Experience
IT Service Desk Employee
ASN Bank | 's-Hertogenbosch (4 days in office) | May 2007 - Apr 2009
Responsible for 1st and 2nd line IT support for the entire organization. A fundamental role where I learned the basics of IT Service Management in practice.
Founder / Independent Entrepreneur (PC Plaza)
Nijmegen | 2004 - 2007
Demonstrated entrepreneurship at age 19 by successfully setting up an independent IT company for building, repairing, and selling computer systems and hardware to both private and business clients.
Education & Certifications
Formal Level & Educational Background
- 2023 | Bachelor's working and thinking level (Independent cognitive e-assessment, administered by Talent Fit)
- 2002 - 2004 | MBO Level 4 (IT) - Discontinued in year 2 due to the successful launch of my own IT business, PC Plaza.
- 1998 - 2002 | Pre-university & Higher General Secondary Education (VWO & HAVO, up to year 4)
Microsoft Cloud, AI & Security
- 2024 | Microsoft 365 Certified: Fundamentals (MS-900)
- 2023 | Microsoft Certified: Azure Fundamentals (AZ-900)
- 2023 | Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)
- 2021 | Microsoft 365 Certified: Teams Administrator Associate (MS-700)
Processes, Security & Project Management
- 2019 | Professional Scrum Master I (PSM I)
- 2016 | IT Management Foundation (ITMF) - EXIN
- 2015 | PRINCE2® Foundation Certificate
- 2014 | Infrastructure Management Foundation (IMF) - EXIN
- 2013 | Information Security Foundation based on ISO/IEC 27001 (ISFS) - EXIN
- 2013 | ITIL® Foundation Certificate in IT Service Management - EXIN
- 2013 | Information Technology Foundation & Professional Communications Foundation - EXIN
Technical Training
- 2026 | Microsoft Azure AI Fundamentals (AI-900)
- 2025 | Power Platform Developer (PL-400)
- 2025 | Power Platform Functional Consultant (PL-200)
- 2023 | PowerShell Advanced
- 2017 | PowerShell Training
Personal & Interests
Alongside my passion for cloud infrastructure and automation, I value a healthy physical and mental balance. To stay fit, I swim twice a week. At home, I find relaxation as an amateur chef behind my Kamado BBQ, taking the time to cook extensively for family and friends. Furthermore, my wife Linda and I love to travel the world, preferably exploring it underwater while scuba diving.
